Have a new 3gs and messages to some of my contacts are not going through and instead of blue the color is green

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your iPhone question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your iPhone question answered.

Get An Answer

3. Get An Answer

Connect with your Apple Certified Tech via online chat or telephone call.

Answer

Customer

Have a new 3gs and messages to some of my contacts are not going through and instead of blue the color is green

Posted
Rofel Lantican
Apple Certified Tech

Hi,

Thanks for your question. My name is Rofel and I will assist you with your concern.

First, toggle your phone into airplane mode and back, this resets network settings. Then try to send an SMS message.

Please let me know if this helps. Thanks

Posted
Rofel Lantican
Apple Certified Tech

Hi,

If the solution above did not work please follow the steps below.

When you tap on the new message button and you'll see the standard message composer with a Green SEND key. When you choose a recipient you'll notice a small loading icon right next to the name. If the person you are texting has the iMessage service, your SEND key will turn Blue and the top bar will say New iMessage instead of New Message.

If you just want to send SMS messages you need to turn off the iMessage settings on your phone.

Go to Settings->Messages and turn it OFF

alt text

Try to send an SMS and check if this fix the issue that you're experiencing.

If I were able to assist you with your concern please click on the Green Accept Answer button below my first response so that i get credit on helping you.

Thanks

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More iPhone Questions...

Ask Your iPhone Question & Get An Answer Now!