error code NW 48 cannot connect to Netflix

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Hi customer,

Thank you for accepting my answer. But I wish to ensure we work together to have your issue resolved. May i know what device are you using to connect to netflix?

Thanks for the response.

If you encounter an error code nw-4-8 on your netflix, it's likely there is either a connectivity or DNS configuration issue preventing you from accessing netflix. Please try to follow the steps below:

Refresh your netflix login page

• Begin from the PS3 Home Screen
• Navigate to the TV/Video Services section and highlight Netflix
• Press X
• Immediately after pressing X, press and hold both Start and Select and continue to hold them down until a message appears asking Do you want to reset your Netflix settings and re-register?
• Select Yes
• Enter your Netflix email address and password

Powercycle your PS3 device

• Turn off the PS3, and then unplug the device from power. After about a minute or so, plug the Playstation 3 back in, turn it on, and attempt to launch the Netflix app again

Hi customer,

As an added information, also verify your proper DNS settings

• From the PS3 main menu, navigate to Settings.
• Select Network Settings.
• Select Internet Connection Settings.
• Press OK on the confirmation screen.
• Select Custom.
• Choose either Wired Connection or Wireless, depending on the type of network being used.
• If Wireless, under the WLAN section, select Enter Manually. Press to the right three times to get to IP Address Setting.
• If Wired connection, select Auto-Detect for Operation mode.
• Select Automatic for IP Address Setting.
• Select Do Not Set for DHCP host name.
• Select Automatic for DNS Setting.
• Tap right on the analog stick until Press the X button to save settings is displayed onscreen.
• Press the X button.
• Select Test Connection.

If none of the steps work, that is most likely a problem with your internet connection already. I hope the information helps. Thanks