when I am typing n my cursor keeps moving backwards as you can see fas I go ofrom this sentence

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Customer

when I am typing n my cursor keeps moving backwards as you can see fas I go ofrom this sentence

Posted
Rofel Lantican
Samsung Expert

Hi,

Thanks for your question. My name is Rofel and I will assist you with your concern.

What is the model of your Samsung laptop so I can guide you on how to fix the issue.

Thanks

Posted
Customer

I don't know

Posted
Customer

can you see by the way i ae place and m typing and then the cursor goes all ovr and I had this probave spent over 700 th I hit. people fixed re and you lem once befois wfixed. get this rying to eek on t

Posted
Customer

I need computer - cand you see my problem
elp with myh

Posted
Customer

I am keyboard do tdoes myno income and whyeed with wits ends unehismploy at my

I am unemployed and my keyboard keeps doing this - I have spent 700 this week so far in trying to get my computer fixed
and am ready to throw it out the window

i am typing with one finger so you can see the problem

it says live help - so I am hoping you can fix this once and for all

I had this problem when I first purchased the computer-
and my computer crashed this week, so I had to reinstall Windows 7 all over again.

I only use this computer for email - and facebook

there are no viruses on it

just the keyboard ismessed up

Posted
Rofel Lantican
Samsung Expert

Hi,

I believe I can help you with this jumping cursor. I can either walk you through the steps or we offer remote support option at no additional charge. I believe I can help you much more quickly with our remote support option. If you want to move forward with remote support, I will need a temporary login in order to fix issue that you have. You can delete this login after we are through

Will you allow me to remotely access your computer?

Thanks

Posted

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