Ask your own LG question and Get An Answer NOW!

Responses Newest responses are at the bottom...

Agent Is Typing...
Customer

The round dial to select the type of load (delicate, normal, etc.) keeps blinking and the red light that says clean filter is lit, the filter and all the exhaust connections are completely clean. So it will not go on when power button is hit

Posted
Rofel Lantican
Technician

Hi,

Thanks for your question. My name is Rofel and I will assist you with your concern.

I would like to know the exact model of your LG Tromm Dryer so that we can check the cause of the issue and the solution to fix it.

Thanks

Posted
Customer

I am at work and did not bring that data with me

Posted
Rofel Lantican
Technician

Would it be possible if you provide it latest for us to check the issue?

Thanks

Posted
Customer

I can bring it in tomorrow a.m. and send to you

Posted
Rofel Lantican
Technician

Sure. Just send me a comment or message on this website for us to continue our conversation.

Thanks

Posted
Customer

Hi, the model number for my dryer is DLE2514W
the serial number is 608KWEL01844

Posted
Customer

Is anyone going to answer me?

Posted
Himanshu Arora
Technician

Hi,

Many thanks for sharing the valuable information with us.My name is Himanshu and I would work along with Rofel to provide best feasible assistance feasible.

Please try the below mentioned steps and let us know how it goes.
1.Unplug the unit, push and hold the start/pause button for 8-10 seconds, then reconnect the unit.
2. Empty the lint filter if you find lint on your clothes. You should remove and clean the lint screen after every cycle to keep your dryer running efficiently. Try not to mix lint producing fabrics like towel and chenille with lint attracting fabrics such as corduroy. Excess lint is also caused by overloading the dryer or tissue left in the pockets of clothes.
->Remove the lint filter. Pulled most of the lint out of inside where lint screen goes.Clean the vent all the way to the outside.The dryer will take 4-5 loads to reset the filter sensor.

Thanks,
Himanshu

Posted
Customer

I have already cleaned the lint filter all the way outside, we even took the vent hose off to make sure nothing was there. I did not try shutting the machine off but will do that tonight when I get home and let you know tomorrow if it starts.

Posted
Himanshu Arora
Technician

Hi,

Many thanks for your prompt response.Do try the above step and besides it might be worth checking if the Child Lock has been enabled by mistake.

Normally Pressing and holding the DRY LEVEL button for 3 seconds locks it to prevent children from changing it,a single beep tone is heard and CL is displayed.

Unlock: Press and hold the DRY LEVEL button for 3 seconds to unlock if it is locked.The indicator light turns off.

We would wait for your response once you are at Home and would get a chance to test the same.

Thanks Himanshu

Posted

Ask your own LG question and Get An Answer NOW!