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Thank you for contacting ExpertHelp LLC.
My name is Quennie and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.
Hi customer,
I have already provided an answer on the previous question you posted. If you want to get back to the original question, please click this link http://www.experthelp.com/question/759594/i-cannot-sem-to-setup-my-ipad-air-got-so-far-then-lostit-would-like-to-return-tofactory-conditios-and-try-again
If you want to respond here instead, you can still do so.
I have not found an answer in any of my e-mails
Hi customer,
Apologize for the misinterpration. Yes we are not affiliated with Apple but we can most certainly assist you with issues related to it, just like this. Please let me know if you can or cannot access your iPad as of the moment so i can assist you better in troubleshooting the issue.
Byron Narciso
Apple Certified Tech
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