The GSN Casino game is stuck, Also states it cannot complete when I try to order Swipe four/.99 app. It has NEVER allowed me to send out emails ...

The GSN Casino game is stuck, Also states it cannot complete when I try to order Swipe four/.99 app. It has NEVER allowed me to send out emails they come in ok.

I Followed instructions...as outline in 1-4 however it is still stuck on the opening gate of deal or no deal . By tapping on the house, it will give me an option to continue game or return to casino. continue...does nothing. return to casino goes to loading and I am right back at the locked gates.
I have over 290,000 tokens accumulated and do not want to loose them..

confused... did you receive my reply? computer says reply was posted 3 seconds ago...wow it has been way longer than that

Got answer. however it is still doing the same thing. Not sure what was meant by swipe the app's preview up to close it...tried....may have been wrong? Now what?

Sorry, I can double tap to get to the home page and then slide to find the casino app.....however there does not seem to be a way to swipe it up
off my screen. I have an ipad mini, so I am seeing something different than the image you show as an example. I must be doing something wrong. After all this time we are still at the same spot trying to fix my first problem. Plus I have two more..... Guess you had better cancel my 7 day free trial,, I do not want to have to pay for this later on when it has unfortunately not helped my problem. Sure it is not your fault. Thanks for your time and efforts..

I did tap the home button twice (not the home screen) I can slide over to see all my apps...the only way I know how to get rid of something is to tap on it and it will begin to shake and have an x in one corner ...tap on that and it will go away........is that what you are talking about? But, then you know I will surely lose all of my 290,000 plus tokens I have accumulated.....right? not fair......

But when you tap the x a little window comes up saying....delete gsn casino....... deleting gsn casino will also delete all of its data........ delete or cancel...doesn't that mean my app will be completely gone along with my tokens??? I have gotten rid of other apps like that when I did not want them anymore,,
and they are gone.......unless I start all over... as a new app

Mercy this getting difficult......for both of us.....o.k. multi tasking bar at the bottom consist of messages, mail, safari and music icons...right? tap and hold gsn casino I get the x and the shaking .... no minus sign anywhere at the top...now what.

Sorry my ipad image does not look like yours. I have a page that has icons on it for facetime, calendar, photos, camera, contacts, clock, maps,
videos, notes, reminders, photo booth, game center, newsstand,iTunes store, app store, and settings. it came with these. on the next slide over page I have the apps that I have applied for. ... it does not do what you say it will. I still can only get the x and the shaking of all the apps whenever I tap on any one of them.....sorry.... what now. we have been at this since shortly after 4 o'clock. nothing seems to work for me.
I love my ipad and the apps I have chosen, especially this gsn casino.... I am so disappointed that the deal or no deal part of it has frozen up o n me and we cannot get it to work. Strange that all the rest of that app works.... I am ready to quit trying..... how about ;you.

Yes when I double tap the home button I see the icons at the bottom as well as a picture of what is going on in that app. o.k. still no minus signs....on the gsn casino "picture" it shows the locked gates...when I tap on the icon it will open up and guess what the gates are still locked.
after 6 hours of this, I am very tired.....when do we stop and or get this fixed for sure....one more time then we will stop and wait until tomorrow.......,..wondering what you must think of my ability to do anything by this time......believe it or not I am considered an intelligent person in many aspects. however, I suppose this ipad solving problems is all very new to me. and none of it seems to work

Sorry , it will not swipe up and or remove or show me a minus I suppose I will have to check in the morning. If it still will not work, I will have to delete it and reinstall it. How will I know if this application has a restore purchase feature.......Purchase???? I do not plan on buying these tokens back

Well, I finally found out how to swipe up..to get an app to close ,some one had to show me.... I kept trying to swipe up the icon.
However before I learned this, I just decided to delete the whole thing and reinstall it. Then...another mistake....unfortunately I registered instead of trying to sign on again as a guest. So, needless to say I lost all my tokens and now can't get it back the way it was.
Anyway thank you for all your help and patience with me. I certainly appreciate it. It would have saved both of us a lot of time if we could have done it all over the phone. Thanks again. Earline

I never have seen that green answer button on my computer....sorry..
I had hoped that I could go back to playing as a guest, but guess not.

Another problem I have ever since I got this ipad mini is that my email all comes in just great, but I cannot send any out. My computer guy checked it all out and finds no reason why it will not send out.

No green button, just black print that states accept answer.....I clicked on that, it does nothing....hope it works for you to get credit.
email service provider is hughes.net

Will look for your answer to this problem in the morning. Goodnight

I went back and did all of those things again. and it is all right, even put the password back in to make sure. Still get the same answer. Don't understand why it comes in on ipad, but will not go out....but email comes in and goes out just fine on computer. I thought about totally changing my password, but have not done that yet. I think I may have too weak a signal here. Someone told me, they had that same problem, would not go out, but if they went down the block and across the street it would work. Go figure. Don't know what else to do. I received an email that my 7 day trial will be over on Monday. So, if I do not get any further response from you....Thanks so much for your help.
Happy Easter

Hi,
Yes, I have always been able to get emails on my ipad, note last reply, the same as on my computer, but it will not send them out on my ipad.......they go out o.k. on computer. Makes no sense.....like I said before... too weak a signal??? Wonder if has any thing to do with safari being on my ipad/

I have Wi-Fi to connect to the internet

I requested that since my trial time with expert help has expired, that I do not want to continue at this time. I saw where I just got an email that says it has been cancelled. Thanks again, we have been at this so long, it seems like we are nearly friends. Take care, Earline