I just downloaded transactions into Quicken 2013 Release 12 but the tab says 0 downloaded transactions. But I know I have them because the various...

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Customer

I just downloaded transactions into Quicken 2013 Release 12 but the tab says 0 downloaded transactions. But I know I have them because the various accounts are flagged with a red flag. What should I do?

Last updated 7/16/2014

Ramy De Jesus

Technician

Thank you for contacting ExpertHelp LLC. My name is Ramy and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can start the conversation by using the CHAT option below.

Posted 7/14/2014

Ramy De Jesus

Technician

Expert notes:

Live chat with the customer.
Provide the steps on how to download the transactions.
Customer don't want to perform the steps.
Advise customer he can call Quicken support.
Customer agree.
Provide the number.
Customer disconnected from the chat.

Posted 7/14/2014

Mario V.

Technician

Hi,

Support has requested me to offer you assistance. Please let me know if you would like continue working on this issue with me.

Thank you,
Mario V.

Posted 7/16/2014

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I just downloaded transactions into Quicken 2013 Release 12 but the tab says 0 downloaded transactions. But I know I have them because the various...

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