Need to find out what my ID and password is to get into the iPad store. I have an account, but lost the info or can I just setup a new account?

Thank you for contacting ExpertHelp LLC. My name is Mario, and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

You will receive a notification email for every new message I post on the question page. When you receive that, please click on the link to come back to this page and read and respond to my most recent message.

Thank you for your patience. If you've forgotten your Apple ID and want to keep your current account, please click this link and fill out the form. Then follow the instructions, please.

You can also create a new account. In that case the instructions are as follows:

1. From the Home Screen, tap Settings, and then tap iTunes & App Stores.
2. If an Apple ID is already signed in, tap the Apple ID name, and then tap Sign Out.
3. Tap Create New Apple ID.

Please let me know if you have any questions. I will be waiting for your response.

Hi,

Have you read my comment?

As it turns out, I am scheduled to go off-line now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversation at 8:00 GMT. As an alternative, if you are really pressed for time, I'd request you contact customer support at s**t@experthelp.com so we can have another Expert take over where I left off now. Rest assured, we will ensure we do what it takes to resolve your issue.

Thank you for your understanding.