I have a Samsung PN51F8500AF Plasma TV. I am getting ready to sell the unit and would like to know if the information stored on the TV's memory...

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Customer

I have a Samsung PN51F8500AF Plasma TV. I am getting ready to sell the unit and would like to know if the information stored on the TV's memory could be access by someone else?

Last updated 7/24/2014

Rofel Lantican

Samsung Expert

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can start the conversation by using the CHAT option below.

Last updated 7/22/2014

Abe Pastor

Samsung Expert

Hi, Thank you for contacting ExpertHelp LLC. My name is Abe, and I am here to assist you. Please wait while I check your question. I might also ask you to provide additional information if needed so I could provide you with the correct answer.

You can check the email that you have registered on this site for a link to this page every time I post a comment/answer or you can start the conversation by using the CHAT option below.

Posted 7/22/2014

Customer

ok, I will wait for your response.

Posted 7/22/2014

Rofel Lantican

Samsung Expert

Chat Established:

Assisted the customer to reset the TV to factory state to remove all the settings, browser history and changes that has been saved on the TV
Accepted Answer
Issue Resolved

Posted 7/22/2014

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I have a Samsung PN51F8500AF Plasma TV. I am getting ready to sell the unit and would like to know if the information stored on the TV's memory...

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