I have a new Samsung tablet and have been trying to get it set up. I thought I had everything in place but cannot get my email. What step am I...

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Customer

I have a new Samsung tablet and have been trying to get it set up. I thought I had everything in place but cannot get my email. What step am I missing?

Last updated
Elixir Cada
Samsung Expert

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.

Last updated
Elixir Cada
Samsung Expert

CHAT NOTES:
-cx cant get email on her tablet
-advised cx to test internet connection by going to the browser and try to search a website
-tablet is getting error messsages
-advised cx that the problem is the software and needs to be restored to factory
-cx agreed. provided steps to restore
-restore done. connected to the internet and can browse now without any errors
-setup her mts email but not getting anything
-advised cx to call mts for the advanced setting for her email.
-cx agreed
ANSWER ACCEPTED
CASE CLOSED

Posted
Erica
Customer Support

Per ticket 23695

Hello -

I still have a few questions regarding my tablet:

Can I move email addresses from my laptop to my tablet? If so, how is it
dome?
How do I get to bcc on my email page?
Thanks - Judith

Posted
Elixir Cada
Samsung Expert

Hi Judith,

You cannot move contacts from your computer to your tablet. You need to create them one by one on your tablet. Please see picture below on how to do a BCC on your tablet. I put a red box on it so that you can easily identify it.

alt text

Thanks!

Posted
Elixir Cada
Samsung Expert

Pleas click the link below for the user manual

User manual for Samsung Tablet

Posted
Jenny Muralidharan
Customer Support

"I only have a couple of problems - How do I get into my bookmark now that I have installed things in it? How do I delete apps that I do not want anymore? Thank you." Ticket #23781

Posted
Elixir Cada
Samsung Expert

Hi Judith,

Here's the procedure on how to access your bookmark on the TAB.

  1. Tap the home key, and then tap apps.
  2. Tap browser.
  3. Once the browser opens tap the bookmark icon.

alt text

Here's the procedure on how to delete apps.

  1. Touch Menu.
  2. Touch Settings.
  3. Touch Applications.
  4. Touch Manage applications.
  5. Touch the required application or game.
  6. Touch Uninstall.
  7. Touch OK.
  8. Touch OK.
  9. The application has been uninstalled.

HOW TO UNINSTALL APP ON GALAXY TAB

Let me know if you have questions.

If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.

Posted
Elixir Cada
Samsung Expert

Hi Judith,

If you have further questions, please let me know.

If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.

Posted

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