How can you unlock a cell phone that has a passcode on it? Can't remember the code. We have tried connecting to iTunes & that didn't work.

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Customer

How can you unlock a cell phone that has a passcode on it? Can't remember the code. We have tried connecting to iTunes & that didn't work.

Last updated 8/15/2014

Elixir Cada

AT&T Tech

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to i Help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted 8/15/2014

Elixir Cada

AT&T Tech

Hi customer,

May I know the passcode that you are referring is the screen lock passcode? May i know also the model of your iPhone?

Posted 8/15/2014

Elixir Cada

AT&T Tech

Hi Customer,

Were you able to read my response?

Posted 8/15/2014

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Byron Narciso
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Byron has over 15 years of Technical Support Experience with expertise on Windows, Apple devices , Android, Virus Removal, Cloud Computing, Email Configuration, Smartphones, Facebook, Instagram, Kindle, Twitter,Dropbox, Linkedin, Printer configurations and Networking. He has worked for some of the top computer manufacturers in the world and has served as a Subject Matter Expert for Level 1 and 2 technicians providing assistance in resolving advance technical issues. Byron holds a degree in Electronics and Communications Engineering with a DSCE and CCNA certification.

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