I couldn't sign on to my e-mail account, so i made a different one, but want the other back.

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Customer

I couldn't sign on to my e-mail account, so i made a different one, but want the other back.

Last updated 8/19/2014

Elixir Cada

Gmail Expert

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.

Posted 8/15/2014

Elixir Cada

Gmail Expert

CHAT NOTES:
-cx said she created a new gmail account by mistake
-cx said she want to get access with her old gmail account
-offered remote support. cx agreed
-waiting for cx to respond on the chat

Hi Desleigh,

I am waiting for you on the chat window. Were you able to install teamviewer? May I know the teamviewer ID and Password?

Posted 8/15/2014

Elixir Cada

Gmail Expert

Were you able to read my message/post?

Posted 8/15/2014

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I couldn't sign on to my e-mail account, so i made a different one, but want the other back.

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