How to connect the TV sound to a sound bar?

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

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Chat Established:

• No sound on TV & Soundbar
• Customer is using SoundShare Setting
• Check TV and Sound bar settings
• Customer not getting any sound on the TV speaker and when watching DVD
• Advised customer to reset the sounds settings of the TV to verify the cause of the issue
• Still not getting any sound
• Explained to the customer the cause of the issue
• Customer will contact the Samsung Service Center tomorrow
• Answer Accepted