I took it to a computer place & he didn't think he could put a new charging port in like he could in the Adult tablets. Could you please let me know what we can do about this?
Enter your tech question at the top of this page and click Get An Answer.
Tell us how quickly you want your tech question answered.
Connect with your technician via online chat or telephone call.
I took it to a computer place & he didn't think he could put a new charging port in like he could in the Adult tablets. Could you please let me know what we can do about this?
Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.
You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.
CHAT NOTES:
-cx said that samsung tablet is not charging
-they purchase new charger and still doing the same
-cx said that there is a bent pin inside the charging port.
-advised cx that the problem is hardware already and needs repair
-advised cx to contact the store where she purchased the unit for repair or replacement
-advised also cx to ctntact samsung if incase the store cant do anything about it.
cx agreed
answer accepted
end of chat
Byron Narciso
Technician
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!