I need to do a secure wipe of my iPhone, iPad, and get these devices off iCloud ASAP.
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I need to do a secure wipe of my iPhone, iPad, and get these devices off iCloud ASAP.
Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.
To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.
PHONE SUPPORT:
-cx want to wipe out everything on her ipad and iphone
-provided cx steps on how to wipe out everything on her ipad and iphone
-cx want to delete all contents on her icloud account
-offered remote support. cx agreed
-cx said she will to callback
End of phone support
Will wait for cx to contact us back
Byron Narciso
Apple Expert
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