It is plugged in.

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Customer

It is plugged in.

Last updated
Ramy De Jesus
Apple Certified Tech

Hello and welcome to ExpertHelp LLC. My name is Ramy and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Last updated
Elixir Cada
Apple Certified Tech

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Posted
Ramy De Jesus
Apple Certified Tech

Hi,

Thank you for choosing ExpertHelp LLC. May I know what happen when you press and hold the power button? What does it shows in the screen? I'll be waiting for your response.

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
Apple Certified Tech

Expert notes:

  • Live chat with the customer.
  • Provide the steps on how to resolve the issue.
  • Customer follow the steps.
  • And then the device power on.
  • Now the ipad is up and running.
  • Issue resolved.
  • Case closed.
Posted

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