Cannot do anything. Can't connect to Rogers anyplace TV, or movie network, or order pictures.

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Customer

Cannot do anything. Can't connect to Rogers anyplace TV, or movie network, or order pictures.

Last updated
Rofel Lantican
Apple Certified Tech

Hello and welcome to ExpertHelp LLC. My name is Rofel and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Last updated
Rofel Lantican
Apple Certified Tech

Phone Support:

  • Called the customer
  • Reboot the iPad
  • Reset the the iPad
  • Application is still giving an error
  • Advised customer to contact Rogers to check if the application is compatible with iOS 8
  • Customer agreed
  • Answer Accepted
  • Offered Upgrade - Customer will think about it
Posted
Rofel Lantican
Apple Certified Tech

Phone Support:

  • Called the customer
  • Reboot the iPad
  • Reset the the iPad
  • Application is still giving an error
  • Advised customer to contact Rogers to check if the application is compatible with iOS 8
  • Customer agreed
  • Answer Accepted
  • Offered Upgrade - Customer will think about it
Posted
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