I made a mistake and said on my account I had to enter password to get in and I did not mean to do that. Now I can not get into Xbox. It does not...

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Customer

I made a mistake and said on my account I had to enter password to get in and I did not mean to do that. Now I can not get into Xbox. It does not accept what I think my password, also their are 2 accounts, one should be deleted. It has the right numbers, but is listed under visa, which I have never had.

Last updated 10/21/2014

Elixir Cada

Technician

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Last updated 10/15/2014

Elixir Cada

Technician

Phone notes:
-helped cx in resetting her xbox account password
-problem solved
answer accepted
case closed

Posted 10/15/2014

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I made a mistake and said on my account I had to enter password to get in and I did not mean to do that. Now I can not get into Xbox. It does not...

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