I am trying to buy credit for first time but cannot complete, I change to English but payment options are not in English, can you help?

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I am trying to buy credit for first time but cannot complete, I change to English but payment options are not in English, can you help?

Last updated 10/16/2014

Elixir Cada

Skype Tech

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Posted 10/16/2014

Elixir Cada

Skype Tech

CHAT NOTES:
-cx want to skype credits
-provided steps on how to buy credits on skype
-cx said shes not getting english language
-offered remote support
-cx in the office
-cx left the chat room
-tried calling cx on the phne number provided but getting voice mail only
-I left a voice mail to cx

Hi Lisa,

Please let me know when you are ready to begin.

Posted 10/16/2014

Elixir Cada

Skype Tech

Phone/remote notes:
-walkthrough cx in buying skype credits
-language is going it chineese when we tried to buy skype credits
-cx is at work and will need to go
-cx will contact us later.

Posted 10/17/2014

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