My pics are not downloading when I plug my iPhone in... they used to download automatically, but doesn't work now. Help?

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My pics are not downloading when I plug my iPhone in... they used to download automatically, but doesn't work now. Help?

Last updated
Elixir Cada
Technician

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

You can start the chat conversation by accessing the chat box below or by clicking the blue reply button on this page to send a message to me.

Posted
Elixir Cada
Technician

Hi Luke,

Were you able to read my post/comment?

Posted
Jenny Muralidharan
Customer Support

"I got a different cable, and the computer is still not recognizing the device, preventing me from importing my new photos off my phone. Same problem... not fixed. Please let me know what else I can do." Ticket #27359

Posted
Elixir Cada
Technician

Hi Luke,

I know its late now for me to call you and you might be sleeping as of this very moment. I would like to schedule you for a call back this morning at around 9-10am to have this issue sorted out.

Please wait for my call.

Thank you.

Posted
Elixir Cada
Technician

Hi Luke,

Please provide me your contact number so that I can call you back. I have a lot of number on my call list and I can differentiate which one is yours.

I'll wait for your response.

Posted

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