How do I consistently find home on my screen? I touch the black and sometimes I turn the page and sometimes home comes up

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How do I consistently find home on my screen? I touch the black and sometimes I turn the page and sometimes home comes up

Last updated 10/19/2014

Abe Pastor

Kindle Expert

Hello and welcome to ExpertHelp LLC. My name is Abe and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can

Posted 10/19/2014

Abe Pastor

Kindle Expert

Here's another helpful link: Kindle Fire HD Review + Tips and Tricks

Will be contacting you in a few minutes through phone to do a follow up thanks.

Posted 10/19/2014

Abe Pastor

Kindle Expert

Phone Support Notes

contacted cust through phone
informed cust the links were sent
customer verified she is getting familiar with device
explained the difference of a Fire HD to a traditional Kindle
told cust additional video's will be sent to email
No add issues
End of call

Posted 10/19/2014

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How do I consistently find home on my screen? I touch the black and sometimes I turn the page and sometimes home comes up

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