Connection error on Scrabble, unable to play on I-pad

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Customer

Connection error on Scrabble, unable to play on I-pad

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp LLC. My name is Rofel and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Last updated
Customer

I have not received an answer to my problem. What's up with that?

Posted
Rofel Lantican
Technician

Phone Support:

  • Called the customer
  • Explained to the customer the cause of the issue
  • Advised customer that it is a problem with the Application

alt text

  • Will check the update and will call the customer back
Posted
Rofel Lantican
Technician

Phone Support:

  • Called the customer
  • Informed the customer that the update fix is now available for download
  • Opened Scrabble app
  • Issue Resolved
Posted
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