Expert Biography
Experience in a simulated environment with network administration responsibilities, such as setting user permissions and passwords using Group Policy in Active Directory environment Experience setting up and maintaining networks on Windows Server 2003/2008 and configuring peripherals such as: printers, scanners, and fax machines Familiar with the Open Systems Interconnection (OSI) model and setting up entire virtual networks. Knowledge of sub netting IP addresses using CIDR notation Experience in virtual environments troubleshooting hardware and software – remote and desktop support Advanced in the Microsoft Office suite using Word, Excel, and PowerPoint Excellent communication skills with the ability to explain technical information to people at all levels while providing superior customer service Operating system installation, configuration and troubleshooting in a Windows 7 environment PC Pro Certification Network Certification Operating Systems: Windows XP, VISTA, 7, Server 2003, 2008 Software: Microsoft Office (Word, Excel, PowerPoint), Avast Anti-virus Hardware: Cisco routers, switches, and hubs; coaxial, cat 5, fiber optic, Ethernet cabling; modems, printers, Hard drives, motherboards, processers, power supply Networking: LAN, WAN, VPN, SAN, Ethernet, TCP/IP, SMTP, POP, POP3, IPsec, IMAP4
