Unpacked a new Chromebook before Christmas and immediately got messages about security certificates being expired for Google webpages I was trying...

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Customer

Unpacked a new Chromebook before Christmas and immediately got messages about security certificates being expired for Google webpages I was trying to access - presumably due to my computer date/time settings being off (year 2149??). Although I've been the only one ever using my Google account, I don't seem to have Admin privileges to reset the clock in the Settings section.

I've logged in as a Guest but never gotten to the Sign In page.
After putting in my wireless network info, now when I reboot, the Chromebook opens to a screen telling me I'm off-line, then automatically acquires the wi-fi signal that I designed and takes me to a blank page where it stops. When I cancel out the blank page, I again am reminded that my Chromebook is in year 2149.

Dave

Posted
Rofel Lantican
Samsung Expert

Hi,

Thanks for your question. My name is Rofel and I will assist you with your concern.

I would like to know how many user accounts do you have on your Chromebook and do you have import files on this computer?

Posted
Customer

I have never used Google computer products before so I should only have one account - I started to sign up for Gmail on my first iphone but don't believe I used it.

I don't have any import files on the Chromebook. This is a case of a non-functioning product that couldn't get to Step 2 of the Start up procedure when I took it out of the box.

Posted

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