I have tried to download the 13.0 progran, but I got a message that it was to late.What do I need to do. Here's what I have tried so far: I put in...

Our goal to ensure that you receive the fastest possible answer to your question. To help us serve you better, we will need to ask a few questions to ensure we understand your question So, please read all replies and respond to them as soon as you can so we can have your question answered in no time.

1. What program are you trying to download?
2. Is your computer Windows or Mac?
3. Is there a phone number where we may call you?

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Hello Roy, and welcome to ExpertHelp LLC!

It is important for you to know that we are NOT Nuance or Dragon.

We are ExpertHelp,com, an independent 3rd party support company. If you have contacted us in error or do now wish to utilise our services, please let us know and we will be happy to give you a refund.

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Hello and welcome to ExpertHelp LLC! My name is Heather Rigell and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

If you are getting that message it means the company you paid for the download from puts a limit to how long you have to download and install the program. Did you buy the program from Nuance?