Turbo tax won't transmit saying that internet connection not there when I know it is--what do I do to fix this? I have removed and reinstalled...

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Customer

Turbo tax won't transmit saying that internet connection not there when I know it is--what do I do to fix this? I have removed and reinstalled TurboTax 2014 and still won't transmit.

Here's what I have tried so far:
Reinstalled Turbo Tax

Here's my brand/make/model:

Last updated
Byron Narciso
Technician

Hello and welcome to ExpertHelp LLC! My name is Byron and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I may request additional information from you in order to qualify the issue better. Please read my replies and respond to them as soon as you can so we can arrive at the solution quickly.

Last updated
Byron Narciso
Technician
  • expert notes

    • help customer disable the firewall / norton while sending the transmission

    • cust able to transmit

    • enabled avg/firewall again

    • resolved cust gave tip

Posted

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