Yes Elix helped me before--I cannot set up my new cannon computer--also my SNPT keeps saying password incorrect Here's what I have tried so...

Hello and welcome to ExpertHelp.com! My name is Elixir and I will do my best to help you. Please sit tight while I prepare my next response.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with CANON nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

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Hi Louie,

Please provide me you phone number so that I can give you a call and have your computer issue sorted out.

I will be waiting for your response.

PHONE/REMOTE NOTES:
-helped cx reconfigure the password of his mail. solved
-helped cx configure the printer. tried doing a test print. no go
-tried doing a scan. no go
-advised cx that the printer is defective
-advised cx to call canon and ask for replacement
cx agreed
answer accepted
cx left a tip
case closed