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You sent me a replacement Fire TV 2 weeks ago, but so far it only flashes an orange light. Also I was told that I would be sent instructions for returning the old box and I haven't received that yet.
Here's what I have tried so far:
I have unplugged the HDMI port, the ethernet plug, and the power cord.
Here's my brand/make/model:
Hello and welcome to ExpertHelp.com! My name is Rofel and I will do my best to help you. Please sit tight while I prepare my next response.
Where do I go after unplugging everything?
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