My Whirlpool dishwasher start light is blinking. It will run a partial cycle sporadically but it will not finish a complete cycle. What can I do?

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Customer

My Whirlpool dishwasher start light is blinking. It will run a partial cycle sporadically but it will not finish a complete cycle. What can I do?

Last updated
Elixir Cada
Whirlpool Tech

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Whirlpool nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Elixir Cada
Whirlpool Tech

Hi Marty,

May I know th exact model of your Whirlpool dishwasher? 

Posted
Customer

DU1100XTPS1

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Elixir Cada
Whirlpool Tech

thank you for providing the exact model. Did you noticed how many times that the start light will blink? 

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Customer

It is a constant blinking whether the door is open or closed. When I close it, it will do a partial cycle with no set timing on the start of that and then stop and go into the blinking again with water in it. It's possessed. Ha!

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Elixir Cada
Whirlpool Tech

Ok. Please try to reset the dishwasher by turning off the breaker for 20 secs. Turn it back on and test the issue again. 

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Customer

I did that but it didn't help.

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Elixir Cada
Whirlpool Tech

Ok. If the console is not responding after the reset then the problem is the control board. The board needs to be replaced Marty?

Is the unit still in warranty?

 

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Customer

It is at least five years old.

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Elixir Cada
Whirlpool Tech

I see. I checked the control board board and the cost of that part is $186 minus the labor cost. Its your decision if you will buy that part and pay for the labor or just get a new one. I believe adding few dollars to th price of the board can get you a brand new one. 

Let me know if you have further questions. 

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Customer

Do people normally just replace the whole dishwasher in this situation?

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Elixir Cada
Whirlpool Tech

If you will have to ask me, I suggest to replace the whole unit if the cost of the part is like getting a brand new one. 

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Customer

Thanks for your help! I was hoping there was another smaller electrical part to replace. Nothing lasts long anymore.

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Elixir Cada
Whirlpool Tech

You are welcome Marty. 

Any more questions? I will ask a small favor to you before we end. 

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Customer

I was just looking online at dishwashers. They are $315 to $500 for what I have.

I know it's my decision. Just wanted to let you know.

What do you need ?

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Elixir Cada
Whirlpool Tech

Dear Marty, It was a pleasure helping you with your Whirlpool issue today. Here is a summary of the resolution.
Issue identified : start light is blinking and control panel not working
Solution Implemented : asked cx to perform a reset. unit still not responding after the reset. Told cx that the control board needs to replace. provided cx the price of the new board. Told cx that its his decision if he will replace the unit with a new one or have it repaired. 
If issue resurfaces : please contact us back at s**t@experthelp.com or thru phone at ***-***-**** . Your question number is 1394327

 

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