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hOW DO YOU DELETE I-TUNES BACKUP
Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
i am ready for your answer
Hi Liz,
Are you trying to delete some of your itunes backup to free up space on your computer harddrive?
it said the backup was corrupt
Oh i see.. If the backup is corrupted then its not usable anymore and it is eating space on your harddrive.
Are you using windows or MAC machine?
windows, so it said to delete the backup so I could than sync it
Could you please provide me you phone number so that I can call you if incase we might got disconneted on this chat window after providing you the procedure on what you need to do.
***-***-****
Thank you. Please see procedure below:
Go back to this page and let me know if you are successful in deleting the backup.
done that was easy
Thats it.. do you have further questions?
no thank you fopr your help
Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Dear Liz, It was a pleasure helping you with your Itunes issue today. Here is a summary of the resolution.
Issue identified : cx want to delete itunes backup
Solution Implemented : provided cx steps to delete the itunes backup. cx was able to follow the steps and deleted the backup. problem solved.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
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