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I cant seem to sign into my quicken 2016
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi May I call you regarding this question?
If you're getting invalid password errors when you update your accounts, the Password Vault may contain incorrect information. The best way to correct this is to recreate the Password Vault. In order to recreate the Password Vault, you need to print a record of the stored passwords, delete the Password Vault and then create it again.
Print the Password Vault
If you're not sure what your passwords are, you can print the Password Vault to see the passwords that are stored.
Delete/Reset the Password Vault
Deleting/Resetting the vault will delete all the credentials stored in the vault and new vault will be created with the custom password that you enter.
Create the Password Vault
PLease let me know if this helps? If this method does not work, please call me at ***-***-**** .
charles did an excellent job in fixing my problem. He is a very nice person.
Dear Helen, It was a pleasure helping you with your Quicken issue today. Here is a summary of the resolution.
Issue identified: Quicken would not open at all when clicking on the icon on dekstop to run the program.
Solution Implemented: I called and remotely accessed computer. I uninstalled and reinstalled Quicken 2016 software. The software is launching correctly now and shows customer's account. Problem solved.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
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