I have a Samsung Dishwasher (DMR57LFS). My wife put old golf balls in it to wash and clean. One ball cover came off and the rubber got around the...

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Customer

I have a Samsung Dishwasher (DMR57LFS). My wife put old golf balls in it to wash and clean. One ball cover came off and the rubber got around the impeller shaft and stopped the motor. I cleaned out the rubber and freed the shaft of the motor so that it spins freely now. But the letters LE still comes on. I turned off the power and then after a couple of days I plugged it in but it still flashes the letters. How can I reset the DW so that it will run?

Last updated
Relly De Jesus
Technician

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with SAMSUNG  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Relly De Jesus
Technician

Hello Terry... how are you doing?

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Customer

I am fine

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Customer

You have my question?

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Relly De Jesus
Technician

Great... can you please give me a bit to check on something Terry regarding your Dishwasher. Thank you

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Customer

Fine. 

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Relly De Jesus
Technician

Hello Terry... here's what you should do to fix and get rid of the error code

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Relly De Jesus
Technician

Please unplug the dishwasher first then perform the following procedure. I'll be standing by for the result

1) you need to remove the dishwasher and turn it upside down.
2) There is a white sensor tray; 12x12 approx. ont he bottom held in with two screws, remove the screws and use a flat head screwdrider to undo the clips holding the tray in place.
3) Dry the tray and sensor tips with a towel and replace the tray.

 

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Customer

This will take me 5-10 mins

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Relly De Jesus
Technician

Sure thing Terry... I'll stay here

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Customer

I just got the dw out and taking off the white plate

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Relly De Jesus
Technician

Alright Terry... no problem. Let's see the result after the procedure, this will surely take care of the problem. I'll be standing by.

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Customer

Ok, the flashing has stopped. Do I turn it on now?

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Relly De Jesus
Technician

Yes please turn it on. I will ask you to do something later before we get done Terry ok

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Customer

It is running

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Relly De Jesus
Technician

Dear Terry, It was a pleasure helping you with your Samsung issue today. Here is a summary of the resolution.

Issue identified : LE error
Solution Implemented : Provided instructions on how to get rid of error code to make the dishwasher work normal again
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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