When I TURN ON MY KINDLE IT DISPLAYS COMMERCIAL ADS AND WHEN i SWIPE THE UNLOCK SYMBOL IT WILL NOT OPEN THE BROWSER AND INSTEAD GIVES VOICE LETTERS...

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Hi Bill,
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I would like to ask few clarifying Questions,

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Hi Bill,

Thank you for waiting.

Does the Kindle have  any Protective sleeve or Rubber Case?

Do you have a phone number Bill that I can call?

Okay, Can you remove the case?

And try if the problem will go away.

Please let me know.

Is there a number I can call you Bill?

Dear Bill, It was a pleasure helping you with your Techissue today. Here is a summary of the resolution.
Issue identified : Can't get pass Kindle Lockscreen
Solution Implemented : Assisted Customer in disabling Accessibility Feature
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