I need to phone chat with someone. My customer number is 68503. My computer was stripped back to factory conditions by Apple this week and I can't...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your tech question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your tech question answered.

Get An Answer

3. Get An Answer

Connect with your technician via online chat or telephone call.

Get An Answer 

Answer

Customer

I need to phone chat with someone. My customer number is 68503. My computer was stripped back to factory conditions by Apple this week and I can't get into my Time Machine to get it started again help help Susan

Last updated
Ramy De Jesus
Technician

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Technician

Hi Susan! Thank you for choosing ExpertHelp.com. May I know if we can have a remote session for me to better assist you with your issue. Once you are ready to continue please let me know by typing "ready" then click on the Blue Send Response button to post your response. I will be standing by for your response.

Posted
Customer

READY

Posted
Customer

READY

Posted
Customer

Please call me

Posted
Customer

Please call me ***-***-****

Posted
Customer

 what is going on ?

 you are not answering my requests 

Posted
Customer

 Remy DeJesus stop telling me about your company and talk to me !   I do not expect to be charge for the session as you have not had any interaction with me !!

Posted
Customer

Ready

Posted
Customer

READY

Posted
Ramy De Jesus
Technician

Hi! Can we have a remote session?

Posted
Ramy De Jesus
Technician

Expert notes:

  • Call customer.
  • Assist customer on the issue.
  • Will wait for customer response for the result of restoring from the time machine.
  • Customer will update us here on this page and will call us back also for the result.
  • Call ended.
Posted
Ramy De Jesus
Technician

Expert Notes:

  • Call customer.
  • Having line diffulculty
  • Advise customer I will optout and look for another expert.
  • Customer agree.
  • Transfer for second opinion.
Posted
Rofel Lantican
Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Get An Answer 

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

Get An Answer 

More Tech Questions...

Date
Questions

6/6/2023
I have a light flashing on the top of my cordless Uniden Phone,...

4/16/2023
Hi! I need the same software this guy was trying to get:...

10/16/2022
Hello! I am no longer receiving notification on my FB...

9/30/2022
My EPSON XP-720 is reporting as follows: - "A printer's ink pad is...

5/24/2022
stop pop up adds on galaxy s22 Ultra

Ask Your Tech Question & Get An Answer Now!