when I type why is the keyboard jumping back? I have to keep retyping everything

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Hi Linda! Thank you for choosing ExpertHelp.com. May I know if your using a wireless keyboard or wired? When your ready, please type your responses here on this page and then click on the Blue Send Response button. I will be waiting for your response.

Thank you for your response. Can you try to unplug the keyboad and try to insert it to another usb port on your computer. Then try to type and check what will be the result. I will be standing by for your response.

I see. When did the problem started? How old is the MacBook?

Thank you. This MacBook you are using. Is this the one that you can remove the battery? If yes, can you try to remove the battery and then plug the power adapter and then do not insert back the battery while the power adapter is connected and then power it on. And check what will be the result.

You will receive emails from us. Just open the email and then click the link to go back on this site. Or provide me your email address so I can email you the link.

Thank you. Try the solution I provided you and I will email you the link to go back to this question.

I will be standing by.

The battery normally causing this issue. Try to replace the battery. If you still don't have a new battery try to use the MacBook without the battery. Is there anything else? Did I help your with your issue? 

That will be fine as long as the Power Adapter is connected to the MacBook it will work Linda.

Thank you Linda for allowing us to help you! 

Thank you and don't forget to click on the Green Accept Answer button. :)

Are you still there Linda?

Dear Linda, It was a pleasure helping you with your MacBook issue today. Here is a summary of the resolution.

Issue identified : keyboard issue.
Solution Implemented : Live chat. Provide the steps to resolve the issue. Customer follow the steps. The issue no longer showing. Issue resolve. Case closed. Chat ended.
If issue resurfaces : Advised to contact us at s**[email protected] or call us on our support number ***-***-**** )