Am been trying to put my order for two days, but it's been unsuccessful, because when I press to my address appear a page of list of books that I...

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Am been trying to put my order for two days, but it's been unsuccessful, because when I press to my address appear a page of list of books that I want to buy with my address, and it's say too some of the books not available at the moments only used, I choose them to buy as well, then I confirm my address in Australia where should be delivered, and then I press the button to "continue" but did'n happen, then appear once again the same page. Could you help me please?

Last updated
Charles Totherow
Technician

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

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Charles Totherow
Technician

Hi how are you?

Posted
Charles Totherow
Technician

Are you trying to buy book from Amazon.com

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Charles Totherow
Technician
Posted
Charles Totherow
Technician
Posted
Charles Totherow
Technician

Dear Julia, It was a pleasure helping you with your Amazon issue today. Here is a summary of the resolution. 


Issue identified: Customer needed help with ordering paper back books from Amazon.  Some book would not ship to AU.


Solution Implemented: I called and remotely accessed computer.  I helped customer via remote access order book that would ship to AU that were in used condition rahter than being brand new.  I advised customer usually the book are in the same condition rather than paying for the new ones.

If issue resurfaces: Please follow the same steps again if the issue resurfaces. Also you can contact support by email at s**t@experthelp.com or by phone at ***-***-****

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