Lightroom five: In Library view, I have suddenly lost my list of catalogues that had been on the left side of the screen.

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Customer

Lightroom five: In Library view, I have suddenly lost my list of catalogues that had been on the left side of the screen.

Last updated
Byron Narciso
Technician

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Byron Narciso
Technician

Hello Don and welcome to Experthelp , I'm happy to help you here. 

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Customer

I am ready tp go

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Byron Narciso
Technician

Are you running on windows or mac? 

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Customer

windows

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Byron Narciso
Technician

Is the catalog panel missing or the imags in the catalog? 

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Customer

the catalogue panel is missing

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Byron Narciso
Technician

OK. Right-clicked on Folders to get the menu. Then select Catalog, and the panel shpuld  appear.Let me know if it works

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Customer

Where is the FOLDERS button that I should click?

 

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Byron Narciso
Technician

If folder panel is not available Right-click on another panel name and select the Basic Panel to show. 

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Customer

But where do I start...what am I right clicking on?

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Byron Narciso
Technician

any part of the available panel showing  on your screen now for you to get the menu and select the basic panel and the catalog panel to show.  Do you mind sharing your screen? 

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Customer

let me try

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Byron Narciso
Technician

OK. If you still having problem showing the  catalog panel. I'll initiate the remote access for us to screen share and i'll do it for you.  

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Customer

I don'tunderstand.  When I right click on the screen, I don't get any such option.  I would much rather not give computer access.  We must be using differnet terminologoies.

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Customer

I can see the catalogue panel when I am in the develop view but NOT when i am in the library view.

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Byron Narciso
Technician

Alright that's OK. Click the video link below. It should guide and show you on how to get back missing panels and  tools.

Missing Lightroom Panels, Tools, and More

I'll be standing by 

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Byron Narciso
Technician

Let me know if it helps. 

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Customer

i need anothe rminute

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Customer

All right.  I seem to have solved it now.  Thanks.

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Byron Narciso
Technician

Dear Don , It was a pleasure helping you with your tech issue today. Here is a summary of the resolution.

Issue identified :  Lightoom Panel missing
Solution Implemented : Provide info on how to get the missing panel back 
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted
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