I have a 2003 Cadillac STS. All of a sudden 2 days ago the auto door locks, rear defog, deck lid open, gas door open, rear heated seats and sun...

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I have a 2003 Cadillac STS. All of a sudden 2 days ago the auto door locks, rear defog, deck lid open, gas door open, rear heated seats and sun roof do not work. I removed the total back seat as it was wet under it but no pooled water present. Just the insulation and the seat back was wet. All the fuses and relays show OK. Current codes are U1255,U1164,U1065,U1000,U1160,B0065,B2470,B3832

Last updated
Relly De Jesus
Cadillac Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with CADILLAC nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Relly De Jesus
Cadillac Mechanic

Hi Scott

How are you doing? As a first course of action, I strongly suggest that you remove the negative battery connector and let it sit for 5 minutes before reconnecting it. This will reset the system and can resolve the issue. If the problem persist there's a possibility that the BCM is faulty that's why the codes are present.

The BCM (Body Control Module) is the electronic control unit that monitors and controls all of the systems in the car body. Electric windows,A/C functions, electric mirrors,electric locks,security systems, etc. It communicates with all the other modules via the cars vehicle bus. It's like the brain of the electronic function inside the vehicle and may need replacement to resolve the issue.

Hope this helps and please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Posted
Erica
Customer Support

2/21/2017   7:31 AM CST Ticket# 00069779

"I disconnected the battery and it worked. Thank you very much."

Posted
Relly De Jesus
Cadillac Mechanic

Dear Scott, It was a pleasure helping you with your Cadillac issue today. Here is a summary of the resolution.

Issue identified : Electrical Malfunction
Solution Implemented : Provided reset procedure and possible replacement of BCM. Reset procedure worked. Solution Accepted.
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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