I am having problems creating a post. As I am typing, the cursor suddenly stops and when I type the next letter it replaces the last l

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Customer

I am having problems creating a post. As I am typing, the cursor suddenly stops and when I type the next letter it replaces the last l

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

Ok. I'm waiting.

Posted
Ferdinand Aquino
Technician

Dear Bill, It was a pleasure helping you with your <Facebook> issue today. Here is a summary of the resolution.
Issue identified : Call customer / Remote Access
Solution Implemented : 

Facebook Post feature is not functioning correctly.

It will type in characts randomly and will not let customer Delete any letters.

Advised customer of compatibility feature o the New Facebook update for the Post Feature.

Regisered Customer account into google Chrome and showed customer how to post using the post feature using chrome.

Problem is not showing in chrome and let's customer Delete characters.

Issue resolved
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

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