i lost my i phone

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i lost my i phone

Last updated
Ramy De Jesus
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPhone) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Apple Certified Tech

Hi Carla! Thank you for choosing ExpertHelp.com. May I know if the Find my iPhone is enable on your iPhone? When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Apple Certified Tech

I tried calling you but there is no one answering. While waiting for your response. Can you try the following steps provided below to locate your iPhone.

  1. Open iCloud.com in any web browser on your computer.
  2. Log into your iCloud account.
  3. Click on Find iPhone in the main menu.
  4. Click on All Devices at the top.

    click find my iphone and then my devices

  5. Click the device name for the device you'd like to track.
  6. You can zoom in and out on the map to track it more closely, or you can choose from one of the modes listed in the upper right. Here is an explanation of what each does:

    • Play sound - Plays an audible tone, even if your device is on vibrate or silent. This is the option you'll want to use if your iPhone or iPad has gone missing around the house.
    • Lost mode - If you use this option, you'll be asked to enter a phone number that will display on the screen of your lost device. Someone can then use this number to call if they find the device. An audible tone will also be played to draw attention to the device.

Please advise me if this helps. If you wish for further assistance, please type your responses on this page. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Apple Certified Tech

Hi Carla,

I just want to follow up if the steps I provided you resolve your issue or you still need further assistance. I will leave this page open and will wait for your response. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

 

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
Apple Certified Tech

Hi Carla,

I just want to follow up if the steps I provided you resolve your issue or you still need further assistance. I will leave this page open and will wait for your response. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

 

Regards,

Ramy De Jesus

Posted

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