our refrigerator show OF for both refrigerator and freezer what do we need to do

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our refrigerator show OF for both refrigerator and freezer what do we need to do

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Ramy De Jesus
Samsung Expert

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Samsung nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Samsung Expert

Hi Chris! Thank you for choosing ExpertHelp.com. May I know the model of your refrigerator please. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Samsung Expert

Are you still there Chris? May I knoif you have a Power freeze and a Freezer button on your display? Please reply as soon as possible so we can resolve your issue. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Samsung Expert

While waiting for your response. Can you try to press and hold the Power Freeze and Freezer button for at least 5 seconds to disable the OFF or DEMO mode on your refrigerator. Please advise me if this helps or resolve your issue. I will be standing by for your response.

Posted
Ramy De Jesus
Samsung Expert

Hi Chris,

I just want to follow up if your issue is already resolve or you still need further assistance. I will leave this page open and will wait for your response.

 

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
Samsung Expert

Hi Chris,

I just want to follow up if your issue is already resolve or you still need further assistance. I will leave this page open and will wait for your response.

 

Regards,

Ramy De Jesus

Posted
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