cannot activate my I Pad - need ID & password when the I Pad was first used or when I first used IClloud: both will not work: poor record...

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cannot activate my I Pad - need ID & password when the I Pad was first used or when I first used IClloud: both will not work: poor record keeping on my part. Have Apple Store 30 miles away

Last updated 7/26/2017

Rofel Lantican

Apple Expert

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted 7/22/2017

Rofel Lantican

Apple Expert

Hi Rupert,

Thanks for waiting. Im here to help. On the activation page screen of your iPad it shows you a hint of the Apple ID like this (e*****@g*****.com). Can you please check and provide me with that Apple ID?

Posted 7/22/2017

Rofel Lantican

Apple Expert

Are you there Rupert?

Posted 7/22/2017

Rofel Lantican

Apple Expert

We have not heard back from you in a while. Please post a message on this page sharing the current status of the issue, I will be happy to offer you continued assistance. For billing questions if any, kindly email us at s**t@experthelp.com.

Posted 7/23/2017

Rofel Lantican

Apple Expert

Posted 7/26/2017

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cannot activate my I Pad - need ID & password when the I Pad was first used or when I first used IClloud: both will not work: poor record...

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