My car has died 6 times in the last 3 months Will not start just a click Towed 3 times Dealer can not find problem Had my car for one...

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Customer

My car has died 6 times in the last 3 months Will not start just a click Towed 3 times Dealer can not find problem Had my car for one month 2011 dodge caravan

Last updated
Ramy De Jesus
Dodge Mechanic

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Dodge nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ramy De Jesus
Dodge Mechanic

Hi Albert! Thank you for choosing ExpertHelp.com. May I know the exact model of your dodge. And you mentioned that the dealer already diagnose the vehicle. Have they used a scanner to check if there is any error code that might causing the issue. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Customer

They used a scanner

they fixed computer

I have spent $1600 and car died again

Posted
Ramy De Jesus
Dodge Mechanic

Thank you for your response. Can you try to remove the negative connector of your battery and leave it disconnected for about 15 minutes. Then connect it back again and then try to start the vehicle again. Advise me what will be the result. I will be standing by.

Posted
Ramy De Jesus
Dodge Mechanic

Are you still there Albert? Any updates? Standing by for your response.

 

Posted
Ramy De Jesus
Dodge Mechanic

Are you still there? You can check the following isted below are the possible problem causing the issue.

  1. No fuel - Perform fuel pressure test, and if necessary, inspect fuel injector(s) and drive circuits. 
  2. Low or no engine compression - Perform a cylinder compression pressure test.
  3. Weak battery - Charge or replace battery as necessary.
  4. Corroded or loose battery connections - Clean and tighten battery connections. Apply a coat of light mineral grease to the terminals. 
  5. Faulty starter.
  6. Faulty coil or control unit .
  7. Dirt or water in the fuel system - Clean fuel system and replace fuel filter.

Have this things check. Hope this helps. I will be standing by for your response.

Posted
Ramy De Jesus
Dodge Mechanic

Calling you right now.

Posted
Ramy De Jesus
Dodge Mechanic

Dear Albert, It was a pleasure helping you with your Dodge issue today. Here is a summary of the resolution.

Issue identified : Car won't start
Solution Implemented : Live chat. Call customer. Advise customer to check the 7 things posted on the chat page. And also advise customer to check on the fuel pump. Customet will do that. Customer appreciate our assistance. Customer accept the answer. Call ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

Posted

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