How do I transfer information from my Mac book Pro Directory to my i phone? Thanks Doug
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How do I transfer information from my Mac book Pro Directory to my i phone? Thanks Doug
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Douglas,
Thanks for waiting. Im here to help. To verify your concern you want to transfer your contacts from your Mac to your iPhone is that correct?
Yes that is correct
Thanks for your response. We offer a remote support option for $20 where I will perform all the steps for you. It will make the entire process easier and faster. However, if you decide to not choose our remote support option, I will walk you through the solution step-by-step
Will you allow me to remotely access your computer to help you fix your issue?
Yes on access and yes on remote option
Great. Before we proceed can you please verify if this is a good callback number ***-***-**** incase we got disconnected?
Good Number
Would you email be directions so I can do it again?
Dear Douglas, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified : Transfer contacts from mac to iPhone
Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to reset his Apple ID password / Exported the contacts from his mac to iCloud / Sync phone to iCloud by turning off the contacts and turn it back on / Successfully transferred the contacts / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-**** .
Byron Narciso
Mac Pro Tech
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