My iPhone repeatedly drops wifi connection. iPad and other devices do not have this problem. Any suggestions? Thanks
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My iPhone repeatedly drops wifi connection. iPad and other devices do not have this problem. Any suggestions? Thanks
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Hi Tom,
Thanks for waiting. Im here to help. May I know if there are changes made on your iPhone before you encounter the issue?
No
no
Dear Tom, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified : Wi-Fi dropping on iPhone 4
Solution Implemented : Called the customer / Assisted the customer to reset the Network Settings of his iPhone / Explained to the customer that if the connection will drop again it is a hardware failure and he needs to bring it to a service center if he still wants to use the phone / Customer understand / Issue Resolved / Answer Accepted
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Byron Narciso
Technician
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