My ipad shows disabled since Sat. Oct 7 and I cannot restart it
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My ipad shows disabled since Sat. Oct 7 and I cannot restart it
Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Donna! Thank you for choosing ExpertHelp.com. May I know if you tried updating the iPad and that's the time you get this error message on your iPad screen? When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.
Dear Donna, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified : iPad disable
Solution Implemented : Live chat. Call customer. Remote established. Download iTunes. Update the IOS. Customer can use the iPad now. Issue resolved. Case closed. Call/remote ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )
Byron Narciso
Technician
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