LG 32LJ610V 32 inch. On attempting setup, reached Internet code for my setup, which has 26 letters and numbers and only about the first 16 or so...

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Customer

LG 32LJ610V 32 inch. On attempting setup, reached Internet code for my setup, which has 26 letters and numbers and only about the first 16 or so were accepted before the screen refused to take any more. Then I obviously pressed the wrong button and now only have the words "Not programmed" on screen. How do I get back to the Setup screen and get round the problem of the long internet code? your help would be appreciated.

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Byron Narciso
Technician

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with LG nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Byron Narciso
Technician

Hello Gordon  I'm happy to assist you here. Please do not close the screen. I'll be giving you a call.  

Posted
Customer

Fine. Waiting by phone

Posted
Byron Narciso
Technician

Posted
Byron Narciso
Technician

Issue identified : TV Reset/Setup
Solution Implemented :  Call customer | assist in resetting the tV| setup the TV to wifi and satellite signal| problem solved
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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