Connecting amazon fire stick to my tv without disconnecting my cd

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Connecting amazon fire stick to my tv without disconnecting my cd

Last updated
Byron Narciso
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (Mac) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Byron Narciso
Apple Certified Tech

Hi Vincent 

May I know what do you mean by "without disconnecting my cd" ? Are you referring to your DVd player? 

Posted
Byron Narciso
Apple Certified Tech

Please let me know by typing your response above and hitting the send response button to send

Posted
Byron Narciso
Apple Certified Tech

May I know the model of the TV? If you are referring to a DVD player It is no need to disconnect the player. Firestick is plug and play and can be  plugged in to any available HDMi port in your TV

Posted
Byron Narciso
Apple Certified Tech

Let me know if you need more info. I'll be standing by. 

Posted
Customer

Connecting amazon fire stick to my tv without disconnecting my DVD player. My tv has only one hdmi slot. 

Posted
Byron Narciso
Apple Certified Tech

May I know the model of the TV?

Posted
Customer

Yes my dvd connects to y tv via hdmi cable . Tv to dvd to Netflix etc

Posted
Customer

Samsung tv

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Customer

 

Posted
Byron Narciso
Apple Certified Tech

Most of the samsung TVshave more than one hdmi ports located on the side and on the back of the TV. Have you already check that? 

Posted
Customer

40 inch Samsung. Only one hdmi slot

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Customer

To many times —- only one

Posted
Byron Narciso
Apple Certified Tech

Unfortunately if you only have one HDMI you will definitely need to remove the player everytime you'll use the firestick

Posted
Customer

I tried that I got no response from the fire stick 

Posted
Byron Narciso
Apple Certified Tech

Is it only giving a black screen? 

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Customer

No response at all all dials become frozen.  

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Customer

May be u want to call me on my cell. ***-***-****

Posted
Byron Narciso
Apple Certified Tech

Please give me a few minutes . I'll be giving you call.  

Posted
Customer

Thank you sighing off

Posted
Byron Narciso
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (Mac) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Byron Narciso
Apple Certified Tech

Issue identified : Black screen problem
Solution Implemented : call customer| assist in setting up the firestick| check input source | select hdmi1| able to get the firestick setup screen| problem solved 
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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