Can't find Kindle in my new computer
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Can't find Kindle in my new computer
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kindle nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Valery,
Thank you for waiting!
Do you know if the Kindle model is a Paperwhite or a Kindle Fire?
Papepwhite
Paperwihte
Thank you Valery,
Is there a Number I can reach you at?
***-***-****
Ok Valery, We'll just do this chat.
Can you tell me why are you connecting the Kindle to the computer?
Expert Notes:
Call customer and said she could nothear (Hearing problem)
Advised to stay on chat for troubleshooting
Hi Valery,
Thank you for waiting!
When you plug in your Kindle to your computer do you notice any notification or sound notification of a ddive being plugged in?
Be sure you are using the right cable USB to connect the Kindle an try again.
I'll be waiting for your reply
Thanks!
Yes,but I can't downlod nothing in Kindle Dokuments
Byron Narciso
Kindle Expert
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