my ipad is not working, How do I reactivate it? I get the screen to ente enter password vor belkin.2d8. When I enter it I don'tget enything except the same scree to enter password. I need help!!
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my ipad is not working, How do I reactivate it? I get the screen to ente enter password vor belkin.2d8. When I enter it I don'tget enything except the same scree to enter password. I need help!!
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Carolyn,
Thank you for waiting!
do you know the password for your belkin? I think it is your Wifi password it is asking.
Do you see a join button on that screen asking for password?
yes1 ? yes
yes
Ok try the password again and hit join let me know what happen.
How do I respond
Ok try the password again and hit join let me know what happen.
nothing happens, I get the same screen asking for belkin.2d8 password
Ok This means you are typing a wrong password.
Are you chatting with me on a computer now?
ys
sorry it is crdmp4941
yes on computer
I put in the correct password, same thing, sme screen
Give me few minutes and let me try to call you. Can you give me atleast 15 to 20?
same thing cant join
yes
Hi Carolyn,
Im dialing now.
Dear Carolyn, It was a pleasure helping you with your iPad issue today. Here is a summary of the resolution.
Issue identified :
Activation help
Solution Implemented :
Call customer and assisted in activation
Reset the Apple ID Password through iforgot.apple.com
Tried activating with new password
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Apple Certified Tech
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